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Export Services Manager

Durban, South Africa

Requirements

Join a leading chemical manufacturing company with a strong presence in the industrial sector!


The role provides hands-on leadership to the Export Administration team and serves as a key link between Export Sales, Finance, SHEQ, customers, logistics providers, freight forwarders and other external service providers.



Knowledge and Experience:

  • Diploma or degree in Logistics, Supply Chain Management, Export Management, International Trade, Business Management or a related field

  • 5–10 years' relevant experience in export management, logistics or international supply chain operations

  • Proven experience managing sea, air and road freight

  • Strong working knowledge of hazardous goods transportation and applicable regulations

  • Experience managing export documentation, compliance requirements and freight forwarders

  • Previous experience in a supervisory or management capacity

  • Good financial aptitude and understanding of logistics cost management

  • Strong computer literacy and experience with ERP, logistics or export management systems



Responsibilities:

  • Manage the end-to-end export logistics process from order placement through to final customer delivery

  • Coordinate sea, air and road freight to ensure export orders are dispatched and delivered in line with customer requirements

  • Ensure export documentation, licences, registrations and records are accurate, complete and compliant

  • Maintain compliance with applicable hazardous goods and international transportation requirements

  • Lead, mentor and develop the Export Administration team while monitoring team KPIs and service standards

  • Provide operational and logistical support to Export Sales and act as a senior escalation point for export-related customer issues

  • Manage freight forwarders, carriers, customs agents and other logistics service providers, including performance and cost control

  • Coordinate warehouse and logistics activities remotely

  • Monitor export freight and logistics costs and support accurate cost allocation, forecasting and commercial decision-making

  • Investigate export-related SHEQ complaints and non-conformances and drive corrective and preventative actions

  • Drive continuous improvement, systems optimisation, shipment tracking and process efficiency across the export function


Apply today!

Email us on recruitment@hrexec.net

 

Please note only shortlisted candidates will be contacted.



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